9:49 UTC
Resolved - api.ideal-postcodes.co.uk has been restored. This incident has been resolved
10:11 UTC
Monitoring - api.ideal-postcodes.co.uk has been restored. We're monitoring the situation
13:39 UTC
Resolved - api.ideal-postcodes.co.uk has been restored. This incident has been resolved
5:21 UTC
Identified - Majority of probes have confirmed degraded availability on api.ideal-postcodes.co.uk.
5:33 UTC
Resolved - api.ideal-postcodes.co.uk has been restored. This incident has been resolved.
14:32 UTC
Resolved - The source of the issue remedied. The new edge infrastructures is now receiving all traffic and operating at a 0% exception rate.`,
10:40 UTC
Monitoring - All HTTP probes reporting no timeouts in accessing api.ideal-postcodes.co.uk.
10:43 UTC
Resolved - Network degredation has ended. Affected webserver operating normally. `,
13:12 UTC
Update - Rotated *.ideal-postcodes.co.uk
13:45 UTC
Update - Rotated *.postcodes.io
15:51 UTC
Resolved - Follow Up: Issue appears to be confined to users with old versions of OpenSSL (pre Sept'18), which incorrectly handles multiple certification paths. See our blog post for more information
22:23 UTC
Monitoring - Partial API Unavailability. Some external HTTP monitors are reporting unavailability
22:51 UTC
Monitoring - Intermittent external monitor alerts have normalised
23:18 UTC
Resolved - Network maintenance complete`,
22:32 UTC
Monitoring - Unavailability Partially Resolved. Majority of external probes are able to resolve our APIs
22:34 UTC
Monitoring - Unavailability Fully Resolved. API Degredation continues. All external probes able to resolve APIs. Elevated request latency observed due to private network instability
22:42 UTC
Resolved - API Degredation resolved. Private network connectivity and latency appears to be normalising. Occassional isolated API errors as services rebalance
23:30 UTC
Update - No isolated API errors observed since 22:46 UTC`,
16:59 UTC
Resolved - Database failover and master node election complete. Normal operation restored`,
19:02 UTC
Resolved - Normal network operation restored. API latency now within normal range